Privacy Policy

Account Registration Information: When you create an account, we collect personal information such as your name, last name, and username to facilitate your use of the App, only if you provide a customized version of them. Otherwise, you will be assigned an anonymous set of these fields.

Profile Information: Optional information such as a profile picture, status updates, and other personal details to enhance your user experience.

Communications and Support: Information you provide when you contact us for support, provide feedback, or participate in surveys.

Device Information: Device model, operating system, unique device identifiers, and mobile network information.

Usage Data: Details about how you use our App, including access times, pages viewed, links clicked, and other actions taken within the App.

Log Information: IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Wallet Information: Public wallet addresses and transaction details necessary to facilitate blockchain transactions.

Transaction Data: Details of transactions executed through the App, including amounts and counterparties.

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our App to enhance your experience, analyze usage, and for security purposes.

To Provide and Maintain Our Services: Facilitate account creation, authenticate users, and provide core functionalities.

To Facilitate Transactions: Process and record blockchain transactions initiated through the App.

To Improve and Personalize Services: Analyze usage patterns to enhance user experience and develop new features.

To Communicate with You: Send service updates, security alerts, and support messages.

To Ensure Security and Prevent Misuse: Monitor, detect, and prevent fraudulent or unauthorized activities.

To Comply with Legal Obligations: Fulfill legal, regulatory, and contractual obligations.

Consent: When you have given us explicit consent to process your personal data for specific purposes.

Performance of a Contract: Processing necessary for the performance of a contract with you.

Legal Obligation: Processing necessary for compliance with a legal obligation.

Legitimate Interests: Processing necessary for our legitimate interests, provided it does not override your rights.

We may share your information with third parties when you have provided your explicit consent.

Trusted Partners: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, and marketing assistance. These providers are contractually obligated to protect your information and use it only for specified purposes.

Compliance with Laws: We may disclose your information if required by law, regulation, or legal process.

Protection of Rights: To enforce our terms and conditions, protect our operations, rights, privacy, safety, or property.

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.

Global Operations: Your information may be transferred to and processed in countries outside of your country of residence.

Adequate Safeguards: We ensure that international data transfers comply with applicable data protection laws and that adequate safeguards are in place.

Right to Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete personal data.

Right to Erasure: You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing: You can request that we limit the processing of your personal data.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.

Right to Object: You may object to the processing of your personal data based on legitimate interests or direct marketing.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To Exercise Your Rights: Contact us at x@hi-g.io with your request.

Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete: You can request that we delete any personal information we have collected from you.

Right to Opt-Out of Sale: We do not sell your personal information. However, if this practice changes, you will have the right to opt-out.

Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To Exercise Your Rights: Submit a verifiable consumer request to x@hi-g.io.

Depending on your location, you may have additional rights under applicable laws. Please contact us to learn more.

Access and Correction: Update your personal information within the App settings.

Deletion: Deactivate your account or request deletion of your personal information.

Opt-Out of Communications: Unsubscribe from promotional messages by following the instructions in the messages.

Cookie Preferences: Adjust your device or browser settings to manage cookies and tracking technologies.

Encryption: Data encryption in transit and at rest using industry-standard protocols.

Access Controls: Restricted access to personal data to authorized personnel only.

Security Assessments: Regular security audits and assessments to identify and mitigate risks.

Incident Response: Procedures in place to promptly address any security incidents.

Retention Period: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Deletion: When your personal information is no longer needed, we will securely delete or anonymize it.

Age Restrictions: Our App is not intended for individuals under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children under this age. If you are under the specified age, please do not use our App or provide any personal information to us.

Parental Guidance: If we become aware that we have collected personal information from a child without parental consent, we will take immediate steps to delete such information. Parents or guardians who believe that their child has provided us with personal information without their consent should contact us promptly.

Zero Tolerance for Child Exploitation: We have a zero-tolerance policy for any content that exploits or abuses children. This includes all child sexual abuse material (CSAM) and any content that presents children in a sexual manner. Such content will be removed immediately, and we will take appropriate actions, including disabling accounts and reporting to law enforcement authorities as required.

Public Content Monitoring: While our App employs robust encryption to protect user data, making it virtually impossible to access private imagery, we actively monitor all publicly available content within the App. Any public content found to violate our policies, including content that exploits or endangers children, will be promptly removed, and appropriate actions will be taken.

Reporting Mechanism: We encourage users to report any content or behavior that may exploit or endanger children. Reports can be submitted by pressing on any message via the report section. We review all reports promptly and take necessary actions to ensure the safety of our users. In addition, you can report any case to https://report.cybertip.org.

Compliance with Legal Obligations: We are committed to complying with all applicable laws and regulations regarding child protection. This includes cooperating with law enforcement agencies and reporting any instances of child exploitation to the appropriate authorities.

Regular Policy Review: We regularly review and update our policies and practices to ensure ongoing compliance with evolving legal requirements and best practices related to child safety. We encourage users to review this policy periodically for any updates.

External Links: Our App may contain links to third-party websites or services not operated by us.

No Control Over Third Parties: We are not responsible for the privacy practices of third parties. Please review their privacy policies independently.

Data Transfers: Your personal information may be transferred to, stored, and processed in countries other than your own.

Adequate Protections: We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Updates: We may update this Privacy Policy to reflect changes in our practices or for legal reasons.

Notification: Significant changes will be notified through the App or via email, along with an updated "Last updated" date.

Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us and our Data Protection Officer (DPO) at: x@hi-g.io

Applicable Law: This Privacy Policy and any disputes related to it are governed by the laws of Delaware, USA, without regard to conflict of laws principles.

Dispute Resolution: Any disputes arising under this Privacy Policy will be resolved through amicable negotiations. If unresolved, they will be submitted to the exclusive jurisdiction of the courts in Delaware, USA.

If you are located in the European Economic Area or the United Kingdom, you may contact our GDPR Representative: x@hi-g.io

California residents may request a list of all third parties to which we have disclosed personal information for direct marketing purposes.

Our App does not respond to Do Not Track (DNT) signals. We adhere to the standards outlined in this Privacy Policy.

Use of Cookies:We use cookies to enhance your experience, analyze usage, and for security purposes.

Types of Cookies:

Managing Cookies You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.